Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the Preciora Gems website (“Website”), operated by Preciora Gems, a specialist division of Precedence International (“we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. About Our Services

Preciora Gems supplies calibrated loose gemstones on a business-to-business (B2B) basis for jewellery manufacturers, wholesalers, and trade buyers. Information on this Website is provided for general informational and enquiry purposes and does not constitute a binding offer to sell unless confirmed in writing by us.

3. Enquiries, Quotes & Orders

• Submitting a contact form, quote request, or catalogue enquiry does not create a contract of sale.
• Any quotation we provide is subject to availability, quality confirmation, and our written acceptance of an order.
• Prices, grades, sizes, shapes, lead times, and specifications may change without prior notice until an order is confirmed in writing.
• You are responsible for ensuring that the information you submit (including company details, product requirements, and quantities) is accurate and complete.

4. Product Information

Descriptions, images, grades, hardness values, origins, and other product details on this Website are provided in good faith for reference. Natural gemstones may vary in colour, inclusion characteristics, and optical appearance. Final supply is subject to agreed specifications and quality checks at the time of order confirmation.

5. Intellectual Property

All content on this Website — including text, graphics, logos, images, layout, and branding — is owned by or licensed to Preciora Gems / Precedence International and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent.

6. Acceptable Use

You agree not to:

• Use the Website for any unlawful, fraudulent, or harmful purpose
• Attempt to gain unauthorised access to our systems, data, or networks
• Submit false, misleading, or spam enquiries
• Interfere with the proper working of the Website or related services
• Scrape, harvest, or systematically extract content without permission

7. Third-Party Links

The Website may contain links to third-party websites or services (for example maps, social media, or messaging platforms). We are not responsible for the content, policies, or practices of any third-party sites. Accessing them is at your own risk.

8. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Preciora Gems and Precedence International shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising from your use of the Website or reliance on its content. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Privacy

How we collect and use personal information is described in our Privacy Policy. By using the Website, you also acknowledge that policy.

11. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Continued use of the Website after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India, unless otherwise required by applicable law.

13. Contact

For questions about these Terms, please contact us at sales@precioragems.com or visit our Contact page.